Terms and Conditions
All order will be processed ASAP, however due to unforeseen circumstances controlled by various Door Manufactures NO GUARANTEE is made as to pick up dates or times. The Door Store is not responsible for pre-hanging, installation, and painting or staining. All subcontract work is between customer and contractor. The Door Store assumes no liability for the performance of the contractor. All ordered doors are NOT RETURNABLE and all orders must be PAID IN FULL PRIOR TO PICK UP. All in stock doors can be returned for store credit only and only if they are returned in the same original condition as they were when they were sold. The Door Store is not responsible for doors not picked up within 30 days of purchase date. The Door Store assumes no responsibility if customer provides own measurements.
All paneled doors are specifically designed with floating panels made of kiln dried wood. The panels can swell and contract during acclamation to your particular application even after required finish has been applied. This is not considered a defect in anyway and may require some finish touch up (maintenance). All woods have a “natural” grain and knots which are a natural part of the wood. The Door Store assumes no responsibility for ordered doors as to the amount of knots (or lack of) on any particular order.
Retro-Fit: The Door Store assumes no liability or responsibility for new doors Retro Fitted to existing door jambs.
The Door Store warrants its products against manufacturing defects for a period of one year from date of shipment to the retailer to be free from defects in materials and/or workmanship which would render the product unserviceable or unfit for its recommended use. The Door Store assumes no responsibility for re-hanging, new installation or staining of any door replaced by warranty. Customer assumes all responsibility for damage once product has been picked up.
This Warranty is limited to replacement or repair of door only at manufacture’s discretion.
THIS WARRANTY IS VOID IF THE PRODUCT IS:
1) Improperly installed
2) Installed in unfit weather conditions such as rain, or snow.
3) Not stained or sealed on all six sides within 72 hours from installation, (door jambs, if included in purchase, must also be stained and sealed).
4) Has not been sealed with a proper exterior sealer. Stained doors must have at least (3) coats of 95% Polyurethane, or 95% Varathene finish, as their finish coat. No penetrating oil finish unless it is then been coated with a urethane product.
5) Warp doors 6’8” high are covered only if warpage exceeds ¼”. Doors over 7’0 have no warpage warranty. Doors larger than 42” wide are not warranted.
THERE ARE NO WARRANTIES EXPRESSED OR IMPLIED THAT EXTEND BEYOND WARRANTY INFORMATION LISTED ABOVE.